Deal Ayo Price Match Guarantee Details:
Deal Ayo Price Match Guarantee Details:
We'll match the product prices of key online and local competitors.
- The item must be the identical item, brand name, size, weight, color, quantity and model number. It must be in stock at the time of Price Match.
- At the time of sale, we price match all local retail competitors (including their online prices) and we price match products shipped from and sold by these major online retailers.
- If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request.
- Our Price Match Guarantee covers new items.
Our Price Match Guarantee does not cover:
- The online prices of retailers not listed in the Special Considerations section.
- Contract cell phones sold by any online retailer.
- Products shipped from or sold by third-party sellers on websites.
- Deal Ayo Education and Deal Ayo For Business transactions.
- Competitors' service price, pre-order and trade-in offers, store offers, and special daily or hourly sales.
- Any financing offers, bundle offers, free items, pricing errors, mail-in offers, coupon offers, items that are advertised as limited quantity, out of stock items, clearance items, open-box items, refurbished items, pre-owned items, closeout, damaged, used, non-branded items, Credit card offers, gift card offers, rent/lease to own items, Point of Sale Activation cards, video game discounts related to a membership program, and items for sale, Thanksgiving Day through the end of the following week whether offered by Deal Ayo or a competitor.
Frequently Asked Questions (FAQ):-
1. How do I request a price match from a Deal Ayo retail store?
When making a purchase, or during the return and exchange period, please talk to a Customer Specialist or go to the Customer Service desk for help with your price match request. Please tell us about the lower price that is still in effect that you want the Deal Ayo retail store to price match. Deal Ayo will then review and verify the price match request on a Deal Ayo device.
2. How do I request a price match from Dealayo.com?
When making a purchase, or during the return and exchange period, price match requests from Dealayo.com are handled via phone. Please call 015555522 for a Dealayo.com price match request. Please tell us about the lower price that is still in effect that you want Deal Ayo to price match. Deal Ayo will then review and verify the price match request on a Deal Ayo device.
Dealayo.com price match requests cannot be completed in our stores or via e-mail. Shipping/delivery charges will not be included in the price comparison. Purchases from a Smartphone application/website, Dealayo.com orders with store pickup, and orders from the kiosk(A small structure in a public area used for providing information or displaying advertisements, often incorporating an interactive display screen or screens.) inside a Deal Ayo store are considered Dealayo.com purchases for purposes of the Price Match Guarantee. A price match request after a purchase from Dealayo.com can be requested either by the person to whom the product was shipped, or by the person who was billed for the purchase.
3. What is considered a local retail competitor?
A local retail competitor for retail store purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) of your local Deal Ayo store. A local retail competitor for Dealayo.com purchases is a retail store authorized by a vendor to sell a new, factory-sealed product with a warranty and is located in the same market area (within a 25-mile radius) as either the billing address or the shipping address on record for the purchase.
4. How do I show "proof" of price?
The best way to show proof of price is to bring in the competitor's current ad or notify us of the website address of the designated major online retailer. We may call the competitor's retail store or check the website address of the designated major online retailer on a Deal Ayo device to verify the lower price and availability of the item.
5. Does Deal Ayo match the prices of a Warehouse club?
Yes. We do match the prices of Warehouse clubs as long as the Warehouse club is a local retail competitor, has an identical immediately available product and all other price match criteria are met.
6. Does Deal Ayo match the price if it results in a price being below Deal Ayo cost on a product?
Yes. So long as the price match requested is on an identical immediately available product and all other price match criteria are met.
7. Will you price match with the Deal Ayo mobile app?
Yes. The Deal Ayo mobile app has the same pricing and is treated the same as Dealayo.com.
8. Are competitors' services eligible for price matching?
No. Due to the differences in services being performed, Deal Ayo does not match competitors' service prices. This includes, but is not limited to, services such as delivery, installation and computer services.
9. How does your price match policy apply to purchases made using store pickup?
If you purchase an item at Dealayo.com (which includes a purchase from a Smartphone application/website, Dealayo.com orders with store pickup, and orders from the kiosk inside a Deal Ayo store) and if the item is offered at a lower price in the store when you pick it up, you will automatically be charged the lower price.
10. How does your price match policy apply to pre-orders and backorders?
If the price of an item drops at the time of shipment, you will automatically be charged the lower price. Your credit card is not charged until the product is shipped.
11. How does your price match policy cover an item scheduled for delivery from Dealayo.com?
If the price of an item drops at Deal Ayo at any time before its scheduled delivery date, we will refund 100% of the difference, including tax. To receive the lower price, you must call 01-5555522. Price matching cannot be processed in our stores or via e-mail. If you see a lower price at Dealayo.com or a Deal Ayo store near you, all conditions apply from our standard Price Match Guarantee.
12. What if the competitor does not have the item in stock or has limited quantities of the product?
Sometimes a qualifying competitor will advertise a product in ads and on its website as having limited quantities in stock. If the item is out of stock or the competitor has advertised as limited quantities of an item, it is not eligible for price matching. Likewise, if Deal Ayo has a product that is advertised as being limited in quantity it will not be eligible for price matching.
13. Does Deal Ayo price match "free gift with purchase"offers?
No. Deal Ayo does not price match "free gift with purchase" orders. This includes free gift card with purchase offers.
14. Does Deal Ayo price match offers with financing?
Deal Ayo does not match competitors' financing offers, or financing offers that differ between our stores and Dealayo.com. But you can buy a product, get a price match, and still use our low or no interest financing plans on your original purchase. Deal Ayo also does not price match to a competitors' price that can only be received when using the competitor's credit card.
15. Does Deal Ayo match competitors' trade-in value and offers on trade-in products?
No. Deal Ayo does not match our competitors' trade-in value and offers on trade-in products.
16. How does the Price Match Guarantee apply to coupons?
Deal Ayo does not match competitors' coupons. Also, customers can either use a coupon or price match to a lower price, but not both. Deal Ayo does not allow a coupon to be used on a product that has a price match.
Deal Ayo may run tests of the Price Match Guarantee in select locations and may amend these terms at any time.