Frequently Ask Question (FAQ)
Frequently Asked Question (FAQ)
1. What is 'My Account'? How do I update my information?
It is easy to update your DEAL AYO account and view your orders any time through 'My Account'.'My Account' allows you complete control over your transactions on DEAL AYO
- Manage/edit your personal data like address, phone numbers, email ids
- Change your password
- Track the status of your orders
2. How long does it take to deliver the product once I have made the order?
It always depends on your location. If your location is inside Ring Road, product will be delivered within same day or with 4 to 5 hour from the time of order and up to 2-3 days according to your location.
3. How will I know that my order has been placed?
If you place your order via our website you will receive an Email about your order confirmation and call from our office for confirmation of your order.
4. What to do if I want to find more information about the product?
The website includes detail information of every product with all the specification one should need to read while buying any product online. You can contact DealAyo’s customer services via phone also for information of the product.
5. Do you have a retail store?
DealAyo is an online E-commerce store, all of the products featured on our website www.dealayo.com can be purchased online but you can collect your product from our office also.
6. How much is the warranty and guarantee of the product?
The warranty and guarantee of a product if any will be featured on our products description. It always depends on product and Brand. Warranty varies from 6 months to 12 years, depending on which product you are buying. Warranty info is always available in the product.
7. Where can I find the New Arrival?
We feature certain New Arrivals on the home page of our website. Furthermore, our social media platforms are constantly updated on the new products we feature on the website.
8. Can I view the product before ordering?
We are an online ecommerce store; hence all of our products can only be viewed online only.
9. What is the delivery cost?
Delivery Cost always depends on Weight of the product and location of the customer. Inside Ring Road it is free. Kindly see our Delivery Terms and Policy for more Information.
10. How do I pay for a DealAyo purchase ?
DealAyo offers you multiple payment methods. You can Pay online or Cash on Delivery. You can check the payment details of DealAyo.
11. Can we order through phone and collect the product from your office?
Yes, you can order online or through phone and we will provide you time to collect your product from our office store.
12. How can we order online from DealAyo?
First select the product, you would like to purchase. Click on Add to Cart, click on checkout and choose the payment method and follow the steps, it’s done.