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Meltdown: Why Our Systems Fail and What We Can Do about It (HB) by Chris Clearfield and András Tilcsik

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SKU: book-9780735222632 -da33739

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About The Book

A crash on the Washington, D.C. metro system. An accidental overdose in a state-of-the-art hospital. An overcooked holiday meal. At first glance, these disasters seem to have little in common. But surprising new research shows that all these events--and the myriad failures that dominate headlines every day--share similar causes. By understanding what lies behind these failures, we can design better systems, make our teams more productive, and transform how we make decisions at work and at home.

Weaving together cutting-edge social science with riveting stories that take us from the frontlines of the Volkswagen scandal to backstage at the Oscars, and from deep beneath the Gulf of Mexico to the top of Mount Everest, Chris Clearfield and Andr?s Tilcsik explain how the increasing complexity of our systems creates conditions ripe for failure and why our brains and teams can't keep up. They highlight the paradox of progress: Though modern systems have given us new capabilities, they've become vulnerable to surprising meltdowns--and even to corruption and misconduct.

But Meltdown isn't just about failure; it's about solutions--whether you're managing a team or the chaos of your family's morning routine. It reveals why ugly designs make us safer, how a five-minute exercise can prevent billion-dollar catastrophes, why teams with fewer experts are better at managing risk, and why diversity is one of our best safeguards against failure. The result is an eye-opening, empowering, and entirely original book--one that will change the way you see our complex world and your own place in it.

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About Author
Chris Clearfield

Chris Clearfield is a former derivatives trader who worked in New York, Hong Kong, and Tokyo. He is a licensed commercial pilot and a graduate of Harvard University, where he studied physics and biology. Chris has written about complexity and failure for The Guardian, Forbes, and the Harvard Kennedy School Review. He lives in Seattle.

András Tilcsik

András Tilcsik holds the Canada Research Chair in Strategy, Organizations, and Society at the University of Toronto's Rotman School of Management. He has been recognized as one of the world's top forty business professors under forty and as one of thirty management thinkers most likely to shape the future of organizations. The United Nations named his course on organizational failure as the best course on disaster risk management in a business school. He lives in Toronto.

Book Review

“Meltdown effectively conveys why addressing systemic failures is both difficult and essential. . . . Where Meltdown really hits its stride is in taking on the factors that promote groupthink and discourage dissent.” -The Wall Street Journal

“Analysis of why things go wrong is always more exciting to read than praise for everything working out. . . . A compellingly written investigation of interesting case studies in calamity.” -Financial Times, Business Books of the Month

“Thought-provoking. . . . Clearfield and Tilcsik colorfully explain why your job, like everyone else’s in today’s global economy, is becoming part of bigger networks of co-dependent systems, laden with unforeseeable risks and unimaginable outcomes. . . . The readers also offer some calming practical advice you can pack as a parachute. Read their pages and maybe, just maybe, you can avoid—or at least minimize—your own forthcoming descent into chaos.” -Forbes

“Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be, Meltdown will transform how you think about the systems that govern our lives. This is a wonderful book.” -Charles Duhigg, author of The Power of Habit and Smarter Faster Better

“A cautionary study in how complex systems can easily go awry… A useful, thought-provoking book.” -Kirkus

General

AuthorChris Clearfield
PublisherPenguin Press
Publication date25 June 2018
LanguageEnglish
Number of page304 pages
Product Dimensions 16.51 x 2.59 x 24.13 cm
BindingHardcover
ISBN9780735222632

Sales Package

In the box1 x Main Product
Weight0.4990

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